Local Launch Design ("we," "us," "our," or "Business") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at locallaunchdesign.com (the "Website") and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
When you fill out our contact form, request a website preview, or email us, we collect:
- Name, email address, phone number, and business type
- Your website project details and preferences
- Any other information you voluntarily provide
Automatically Collected Information
When you browse our Website, we automatically collect:
- Your IP address and browser type
- Pages you visit and time spent on our site
- Referring website and exit pages
- Device information and operating system
Cookies and Tracking Technologies
Our Website may use cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and analyze site usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to your inquiries and provide customer support
- Send you a personalized website preview and project proposal
- Execute service agreements and deliver website design services
- Process payments and invoices
- Send you promotional emails about our services (with your consent)
- Analyze Website usage and improve our services
- Comply with legal obligations and protect against fraud
3. Data Storage & Security
Your information is stored securely using industry-standard encryption and security measures. We retain your data for 7 years after our last contact with you to comply with tax and legal requirements (IRS recordkeeping). After 7 years, data is deleted or anonymized unless required by law to retain longer. You may request deletion earlier by contacting us at hello@locallaunchdesign.com.
However, no method of transmission over the Internet is 100% secure. While we implement security measures, we cannot guarantee absolute security of your information.
4. Sharing Your Information
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers (e.g., hosting providers, email platforms) who assist us in operating our Website
- If required by law or in response to legal process
- To protect our rights, privacy, safety, or property
- With your explicit consent for marketing or other purposes
5. Third-Party Services
Our Website uses third-party services that may collect information about you:
- Stripe (Payment Processing): Processes payments; see Stripe's Privacy Policy at stripe.com/privacy
- Google Analytics (Website Analytics): Tracks Website usage; see Google's Privacy Policy at google.com/policies/privacy/
- Lovable (Website Hosting): Hosts our Website
- Google Workspace (Email): Hosts our business email
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
6. Your Privacy Rights (GDPR & CCPA)
For users in the European Union (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (right to be forgotten)
- Restrict processing of your data
- Data portability (receive a copy of your data)
- Withdraw consent at any time
To exercise these rights, contact us at hello@locallaunchdesign.com. We will respond within 30 days.
For users in California (CCPA)
You have the right to:
- Know what personal data is collected about you
- Know whether your personal data is sold or disclosed
- Say no to the selling or sharing of your personal data
- Access your personal data
- Request deletion of your data
To exercise these rights, contact us at hello@locallaunchdesign.com. We will respond within 45 days.
7. Email Marketing & CAN-SPAM Compliance
If you opt-in to receive marketing emails from us, we will send updates about our services. We comply with the CAN-SPAM Act by including an unsubscribe link in every email. You can opt-out by clicking "Unsubscribe" or by emailing hello@locallaunchdesign.com. We will honor your request within 10 days.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
This Privacy Policy is effective as of January 1, 2026, and may be updated periodically.